Contact Us
We're here to help with any questions, concerns, or feedback you may have about our products and services.
General Support
For all inquiries related to our products, subscriptions, billing, technical issues, or general questions, please email us at:
We typically respond to all inquiries within 1-2 business days.
What We Can Help You With
Subscription & Billing
- Questions about subscription plans and pricing
- Billing inquiries and payment issues
- Subscription cancellation requests
- Refund requests (see our Refund Policy)
- Payment method updates
Technical Support
- Login or access issues
- Technical problems with our services
- Bug reports and feature requests
- Account recovery and password resets
Product Information
- Questions about our products and features
- Guidance on how to use our services
- Information about upcoming launches
- Partnership and business inquiries
Privacy & Legal
- Privacy and data protection questions
- Terms of service clarifications
- Data deletion requests
- Legal compliance inquiries
Product-Specific Support
While all inquiries can be directed to support@buhurttv.io, you may also find help resources within each product:
Buhurt TV
Visit buhurttv.com for product-specific support and resources.
Status: In development. Launching Q3 2026.
Tidyroo
Visit tidyroo.io for product-specific support and resources.
Status: Now launching
Before You Contact Us
To help us assist you more quickly, please review these resources first:
- Refund Policy - Information about cancellations and refunds
- Terms of Service - Details about subscriptions and account policies
- Privacy Policy - Information about data handling and privacy
When Contacting Us
To help us serve you better, please include the following information in your email:
- Your account email address
- Which product or service your inquiry relates to
- A clear description of your question or issue
- Any relevant dates, transaction IDs, or error messages
- Screenshots (if applicable to technical issues)
Response Time
We strive to respond to all inquiries within 1-2 business days. During peak periods or holidays, response times may be slightly longer. We appreciate your patience and will do our best to address your concerns as quickly as possible.
For urgent billing or account access issues, please mention "URGENT" in your email subject line, and we will prioritize your request.
Company Information
Company Name: Buhurt TV LLC
Business Type: Multi-brand digital product company
Email: support@buhurttv.io
We Value Your Feedback
Your feedback helps us improve our products and services. Whether you have suggestions, feature requests, or just want to share your experience, we'd love to hear from you.
Thank you for choosing our products. We look forward to hearing from you!